Saturday, April 7, 2012

Wicked Problem Project: Part B - Application of TPACK

TPACK assists instructors on how to effectively integrate the instruction of content, using available technology. For my Wicked Problem Project, it will instruct my users (students) on new business software processes, using the following methods:

The technology I'm using that supports instructional strategies is a narrative video. Video is an immersive medium, and provides learners with complete step-by-step visual and sound instruction on processes that otherwise may be difficult to convey using text documents and pictures. Instruction that is delivered in different formats increases the likelihood that the content is understood by a more diverse group of learners; in my specific case this will help with my learners that come from other parts of the world, and also those that may not have a strong technological background.

By providing a narrated video on detailed technical processes, students can see the interaction required with the software, hear descriptive narration that explains complex ideas and acronyms, and understand the timing and speed at which the software application processes user requests. Much of this information is lost when using static text and picture instructional documents. Narrated video is also an assistive form of technology, for those learners who have hearing or sight impairments. My instructional videos will be located on shared University websites, and will be accessible from work and at home, provided the user has an available network connection. The videos will run in standard computer applications (browser, Windows Media player), and I will provide viewing direction (or links to free video playback software).

The instructional content will be supported by video and audio cues to highlight important, key information. Chunking of the information will be used, to provide lesson content in smaller, concise sections that are also easier to understand. The project focus and goal is to support my learners' understanding on how each individual process supports their overall use of the software, and for students to retain information learned, through the synthesis and inference of the demonstrated instructional materials.

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